Altech Netstar Conversion

SUPPLIER	Altech Netstar	INDUSTRY	Security
BRANCH / AREA	Durban	COUNTRY	South Africa
TIME / DATE	12:59 Thu 29 Sep	PERSON RESPONSIBLE	Management
CUSTOMER	chad	View all reports by user	4 3
PROBLEM	Customer Retention Policy	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Thu 29 Sep
HEADLINE	NETSTAR DOES NOT WANT CUSTOMERS
I sold my car today adn called Netstar to find out what my cancellation fee was and they advised a mere R291.67, I asked wether they would be prepared to waive teh fee if I installed a new unit in my New Car and the answer was, we can give you a 25% rebate on teh settlement. Ok so for signing a new contract for 36 months I am going to be rewarded with R72 - So Funny - Ok so hello Tracker because even though my last 3 cars had Netstar in they seem not to care about retaining me as a client - Looks like they might need a tracking unit to find their common sense Add a new Altech Netstar Report Inappropriate report?
SUPPLIER'S RESPONSE	Altech Netstar	Time and Date	16:37:33 \| Thu 29 Sep 11
Hello chad, With reference to our earlier conversation the matter has been adressed. Regards Kevin Naidoo
CUSTOMER'S FEEDBACK	chad	Time and Date	18:13:25 \| Sun 16 Oct 11
Quite Impressed: Resolved and a full credit passed