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 Altech Netstar Conversion

SUPPLIER

Altech Netstar

INDUSTRY Security
BRANCH / AREA Head Office COUNTRY South Africa
TIME / DATE 07:53 Wed 2 Nov PERSON RESPONSIBLE Billing
CUSTOMER projman View all reports by user
19 
PROBLEM

Billing / Accounts

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INCIDENT Wed 2 Nov
HEADLINE

First Month already wrong amount debited

Dear Netstar,

We are NOT off to a good start. My Deal through the insurance is R79 for the phone in system. Yet you deduct R119. And this is the first month!!!! PLease Refund my R40 today, i dont give a **** if you have to go to an FNB branch but today. Otherwise come uninstall ur unit tomorrow.

Please let me know which options you intend choosing
SUPPLIER'S RESPONSE Altech Netstar Time and Date 10:43:30 | Wed 2 Nov 11
Hello projman,

You will be contacted to have the matter adressed.


Regards
Kevin Naidoo
CUSTOMER'S FEEDBACK projman Time and Date 10:16:34 | Thu 10 Nov 11
Quite Impressed: My Bad - I appoligise, that was for the pro - rata amount for the previous month.

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