Altech Netstar Conversion
 SUPPLIER |
Altech Netstar |
 INDUSTRY |
Security |
| BRANCH / AREA | Gauteng | COUNTRY | South Africa |
| TIME / DATE | 09:23 Wed 6 Jul | PERSON RESPONSIBLE | Technical help desk |
| CUSTOMER | paulkallen | View all reports by user |
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| PROBLEM | Call Centre!! |
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| INCIDENT | Wed 6 Jul | ||
| HEADLINE | Altech do not answer their phones. |
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| Phoned Altech twice waited 30minutes and 20 minutes respectively no--one answered. Wanted to report my 3g not working. | |||
| UPDATED RESPONSE | Altech Netstar | Time and Date | 12:20:21 | Wed 6 Jul 11 |
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Hello paulkallen As discussed the complaint was logged on the incorrect company. Regards Kevin Naidoo |
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| CUSTOMER'S FEEDBACK | paulkallen | Time and Date | 12:02:12 | Sat 9 Jul 11 |
| Over the Moon: Even though I logged the call against the incorrect Altech, they still responded. | |||
Relevant content (Last 5 Call Centre!! Problems)
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(( • )) Supplier's response |
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