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 Adt Security Complaint

SUPPLIER

Adt Security

INDUSTRY Security
BRANCH / AREA Centurion COUNTRY South Africa
TIME / DATE 16:32 Mon 6 Feb PERSON RESPONSIBLE Accounts
CUSTOMER meisienel View all reports by user
PROBLEM

Billing / Accounts

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INCIDENT Mon 6 Feb
HEADLINE

Ref: 6066341

I have moved from the house were the alarm was installed - i phone them in Sept to take the system out - which they did - i phone the call centre for the info to cancel my contract with them - every time i phone they give me a different email address - with no response from them - i still get sms's to connect my system - which is not installed - they deducting the money from my account - i did stop it at the bank - they change the amount with 1sent every month - and still no response - i phoned them on Friday the 3d of February - another email address was given to me -- [Email Removed] - email come back - no delivery to this address - what must i do - apparently on there system i never cancelled my contract.
SUPPLIER'S RESPONSE Adt Security Time and Date 16:43:01 | Mon 6 Feb 12
Hello meisienel,

We thank you for bringing this to our attention, you will be contacted by someone, where they will look to assist in resolving this matter.
kind regards,
Customer services

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