Adt Security Complaint
 SUPPLIER |
Adt Security |
 INDUSTRY |
Security |
| BRANCH / AREA | Alberton | COUNTRY | South Africa |
| TIME / DATE | 09:59 Thu 9 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | KitPet | View all reports by user |
 2
5
|
| PROBLEM | Call Centre!! |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Thu 9 Feb | ||
| HEADLINE | Irritation SMS |
||
| ADT Jhb - Please contact our call centre to test your alarm. I phoned 08612400 and advise them that I have no alarm as I cancel the service. They check on computer and confirm the service was cancelled but they keep on sending me this irritation sms. | |||
| SUPPLIER'S RESPONSE | Adt Security | Time and Date | 10:46:57 | Thu 9 Feb 12 |
|
Hello KitPet, We thank you for bringing this to our attention, you will be contacted by someone today, where they will look to assist in resolving this matter. kind regards, Customer services |
|||
| CUSTOMER'S FEEDBACK | KitPet | Time and Date | 16:34:13 | Thu 12 Apr 12 |
| Indifferent: My alarm was disconnected by myself but I still received phone calls to advise that they can not receive a signal from my alarm. I think it will now end as they send someone to collect their signal box and aerial. | |||
Relevant content (Last 5 Call Centre!! Problems)
 |
|||
|
|
|||
|
|
|||
|
|
|||
|
|
(( • )) Supplier's response |
Facebook Application
