Adt Security Complaint
Adt Security |
Security | ||
| BRANCH / AREA | Midrand | COUNTRY | South Africa |
| TIME / DATE | 14:21 Tue 7 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | AArgh | View all reports by user |
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Tue 7 Feb | ||
| HEADLINE | Account never cancelled |
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| We were supposed to put in a alarm but decided to cancel due to getting bad service from the begining, in December2011 I sent through two cancellation letters ,yesterday I got a letter and a call from ADT stating my account is in arrears ,They never put in an alarm so how can my account be in arrears, just got a sms my account is seriously overdue and to prevent handover and listing on ITC I need to contact Nandipha I spoke to her yesteday and explained,,,so what must I do now pay for a imaginary alarm. | |||
| SUPPLIER'S RESPONSE | Adt Security | Time and Date | 14:31:22 | Tue 7 Feb 12 |
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Hello AArgh, We thank you for bringing this to our attention, you will be contacted by someone before, where they will look to assist in resolving this matter. kind regards, Customer services |
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(( • )) Supplier's response |



