Adt Security Conversion
 SUPPLIER |
Adt Security |
 INDUSTRY |
Security |
| BRANCH / AREA | Pretoria | COUNTRY | South Africa |
| TIME / DATE | 20:12 Wed 30 Nov | PERSON RESPONSIBLE | |
| CUSTOMER | CollinVR | View all reports by user |
 3
 0
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| PROBLEM | bad service |
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| INCIDENT | Wed 30 Nov | ||
| HEADLINE | E-mail to management "Desperate - Bad service ADT" |
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From: Collin van Rooyen [MPU- Information Management] Sent: 30 November 2011 20:09 To: 'diXXX; [Email Removed] [Email Removed] [Email Removed] [Email Removed] [Email Removed] [Email Removed] Subject: Desperate - Bad service ADT south Africa Hi A million apologies for using this mail as a channel, but the service is pathetic in South Africa, and the complaints department in South Africa seems to do nothing about the bad service. Please view the website www.hellopeter.com, it is South Africa's best website to view consumer complaints. I highly recommend accessing this website and searching "ADT". Looking the company website of Tyco, it looks like this is a proud company, but the service in South Africa is simply pathetic. Somebody needs to do something about it. I and many other people are frustrated by the pathetic service from ADT. Please feel free to contact me on (+27) A million apologies, but we as clients are extremely frustrated, and those who do try to cancel their contracts get no joy. Collin van Rooyen |
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| SUPPLIER'S RESPONSE | Adt Security | Time and Date | 08:13:33 | Thu 1 Dec 11 |
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Hello CollinVR, We thank you for bringing this to our attention, you will be contacted by someone before 11h00 today, where they will look to assist in resolving this matter. kind regards, Customer services |
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| UPDATED RESPONSE | Adt Security | Time and Date | 16:54:24 | Thu 8 Dec 11 |
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Hello CollinVR, Thank you for your reply and for giving us the opportunity to address your concerns raised. Kind regards, Customer services |
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| CUSTOMER'S FEEDBACK | CollinVR | Time and Date | 16:39:17 | Thu 8 Dec 11 |
| Over the Moon: Thank to the Management Team from ADT | |||
Relevant content (Last 5 Bad Service Problems)
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