Adt Security Conversion
 SUPPLIER |
Adt Security |
 INDUSTRY |
Security |
| BRANCH / AREA | Durban | COUNTRY | South Africa |
| TIME / DATE | 08:20 Tue 15 Nov | PERSON RESPONSIBLE | |
| CUSTOMER | guavaq | View all reports by user |
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| PROBLEM | Call Centre!! |
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| INCIDENT | Tue 15 Nov | ||
| HEADLINE | Contacted and then cell phone put down |
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I was just contacted via Cell Phone from an ADT Representative and when I asked where they got my number from they put down the phone. In terms of the Consumer Protection Act in Section 11, I have the right to request where my number was obtained from. As well as ask that it be removed from your database. I please need someone to confirm this via my email address above that this has been completed. Regards Gilbert Quevauvilliers |
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| SUPPLIER'S RESPONSE | Adt Security | Time and Date | 09:24:05 | Tue 15 Nov 11 |
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Hello guavaq, We thank you for bringing this to our attention, you will be contacted by someone before 11h00 today, where they will look to assist in resolving this matter. kind regards, Customer services |
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| UPDATED RESPONSE | Adt Security | Time and Date | 16:18:50 | Thu 17 Nov 11 |
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Hello guavaq, Thank you for your feedback, much appreciated |
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| CUSTOMER'S FEEDBACK | guavaq | Time and Date | 15:52:09 | Thu 17 Nov 11 |
| Quite Impressed: Got back in allotted time. | |||
Relevant content (Last 5 Call Centre!! Problems)
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(( • )) Supplier's response |
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