Absa Compliment
 SUPPLIER |
Absa |
 INDUSTRY |
Banking |
| BRANCH / AREA | Cresta/Homeloans | COUNTRY | South Africa |
| TIME / DATE | 13:08 Mon 6 Feb | PERSON RESPONSIBLE | Janet Douglas |
| CUSTOMER | matthewh | View all reports by user |
6
 4
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| NATURE | Pricing |
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| INCIDENT | Mon 6 Feb | ||
| HEADLINE | Section 57 with no change in interest rate |
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Hi I would like to thank Janet Douglas from the Cresta branch of ABSA for handling the substitution of debtors on my home loan. I was called today and informed the bond has been approved with no change to the existing interest rate - which means my house is now mine and I am not paying a cent extra for it I cannot begin to tell you what a relief that is. Thank you |
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| SUPPLIER'S RESPONSE | Absa | Time and Date | 10:01:16 | Tue 7 Feb 12 |
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Hello matthewh, Dear Customer It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Kind regards Pamela Dimo Group Customer Care Absa Bank Ltd |
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| CUSTOMER'S FEEDBACK | matthewh | Time and Date | 12:29:08 | Mon 19 Mar 12 |
| Over the Moon: Glad to do business with ABSA | |||
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