Absa Compliment
 SUPPLIER |
Absa |
 INDUSTRY |
Banking |
| BRANCH / AREA | BRAMELY | COUNTRY | South Africa |
| TIME / DATE | 15:51 Wed 8 Feb | PERSON RESPONSIBLE | ZANDILE CHAMANE |
| CUSTOMER | godser | View all reports by user |
1
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| NATURE | Refund |
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| INCIDENT | Wed 8 Feb | ||
| HEADLINE | I WANT MY MONEY BACK |
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| ON THE 31ST OF DEC I TRIED TO WITHDREW MONEY FROM MY BANK ACCOUNT R1000.00. THE MONEY DID NOT DISPATCH AND MY ATM CARD WAS RETAINED BY THE ATM MACHINE. ON THE 3RD OF JAN 12 I WENT TO ABSA BRAMELY AND I WAS TOLD THAT I NEED TO GO TO BALFOUR PARK. I WENT AND I WAS ISSUED WITH A NEW CARD AND TOLD TO WAIT 18 DAY NO REF WAS GIVEN. NO FEEDBACK WAS GIVEN. I WENT ON THE 20TH OF JAN TO ABSA BRAMELY AND I WAS HELPED BY ZANDILE CHAMANE AND I WAS TOLD TO WAIT 18 DAYS. IT KNOW 18 DAY AND THERE IS NO HELP OR FEEDBACK. THE REF NO. 1643365 PLEASE CAN I HAVE FEEDBACK | |||
| SUPPLIER'S RESPONSE | Absa | Time and Date | 16:08:29 | Thu 9 Feb 12 |
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Hello godser, Dear Customer It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Kind regards Vanessa Crowe Group Customer Care Absa Bank Ltd |
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| CUSTOMER'S FEEDBACK | godser | Time and Date | 13:51:42 | Sat 11 Feb 12 |
| Not Impressed: still no feedback regarding this matter. | |||
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