Absa Compliment
Absa |
Banking | ||
| BRANCH / AREA | ***** Division | COUNTRY | South Africa |
| TIME / DATE | 15:11 Tue 24 Jan | PERSON RESPONSIBLE | ***** Dept |
| CUSTOMER | ak190360 | View all reports by user |
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| NATURE | Great Attitude |
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| INCIDENT | Tue 17 Jan | ||
| HEADLINE | Great service delivery |
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| Money was stolen from my ABSA Credit Card via an internet payment. I supplied the ***** department with all the details and signed forms requested from them on Sat 21st January 2012. By Tuesday 24th January 2012, the full amount was refunded back to me. Thank you ABSA for your great support to your clients. Wish Nedbank and FNB would take a few lessons from you guys. Thumbs up. Have a great year. | |||
| SUPPLIER'S RESPONSE | Absa | Time and Date | 09:32:56 | Wed 25 Jan 12 |
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Hello ak190360, Dear Customer It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Kind regards Basani Hlungwane Group Customer Care Absa Bank Ltd |
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