Absa Compliment
Absa |
Banking | ||
| BRANCH / AREA | canal walk | COUNTRY | South Africa |
| TIME / DATE | 14:15 Fri 3 Feb | PERSON RESPONSIBLE | Darren Fortuin |
| CUSTOMER | hclairef | View all reports by user |
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| NATURE | Great Attitude |
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| INCIDENT | Fri 3 Feb | ||
| HEADLINE | Great Service |
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| I recently went into Absa Canal Walk to take out a personal loan, I was pleasantly surprised that Darren Fortuin was willing and able to process the transaction from A-Z while I was in the bank, I didn't have to make arrangements to go back and sign anything or wait a day or two for authorisation as in previous interactions with the bank. I was refreshing to receive such great service from him. I normally HATE having to go into the bank and he made it painless. (PS** please can someone make him a cup of coffee) | |||
| SUPPLIER'S RESPONSE | Absa | Time and Date | 11:47:55 | Tue 7 Feb 12 |
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Hello hclairef, Dear Customer It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Kind regards Daphne le Grange Group Customer Care Absa Bank Ltd |
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