Absa Compliment
 SUPPLIER |
Absa |
 INDUSTRY |
Banking |
| BRANCH / AREA | Ghandi Square and Carlton | COUNTRY | South Africa |
| TIME / DATE | 12:40 Fri 27 Jan | PERSON RESPONSIBLE | Terence |
| CUSTOMER | web143 | View all reports by user |
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| NATURE | Feedback |
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| INCIDENT | Fri 27 Jan | ||
| HEADLINE | Great Feedback |
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After numerous trips in and out of the branches, Terence from Carlton Centre came to my rescue, gave me steps to follow, I am slightly disappointed for all the trouble with FICA nonsense, but I will not lose my cool as consultants are not to blame, they just following rules. Terence has been extraordinary, even did a follow up to check if I have been sorted happily. I will still bank with ABSA and hope for the best. And Thank you as well to the consultant lady in Ghandi square who made me smile. |
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| SUPPLIER'S RESPONSE | Absa | Time and Date | 09:48:24 | Tue 31 Jan 12 |
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Hello web143, Dear Customer It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Kind regards Pravesh Bejay Group Customer Care Absa Bank Ltd |
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| CUSTOMER'S FEEDBACK | web143 | Time and Date | 08:06:43 | Wed 1 Feb 12 |
| Quite Impressed: Good service. | |||
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