Absa Compliment
 SUPPLIER |
Absa |
 INDUSTRY |
Banking |
| BRANCH / AREA | Montana, Finforum | COUNTRY | South Africa |
| TIME / DATE | 17:44 Fri 3 Feb | PERSON RESPONSIBLE | Ms Mpho Moripe |
| CUSTOMER | bokkie312 | View all reports by user |
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| NATURE | Great Attitude |
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| INCIDENT | Fri 3 Feb | ||
| HEADLINE | Excellent customer service |
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| I have an account at Absa Montana and had a number of account related enquiries. I visited the mentioned bank on 03/02/2012 and was assisted by Miss Mpho Moripe. My enquiries were not only addressed at break neck speed but also professionally and with friendliness which is hard to find in SA these days. It will be appreciated if my appreciation can be conveyed to the relevant Branch Manager and Miss Moripe herself. | |||
| SUPPLIER'S RESPONSE | Absa | Time and Date | 10:01:25 | Mon 6 Feb 12 |
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Hello bokkie312, Dear Customer It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Kind regards Basani Hlungwane Group Customer Care Absa Bank Ltd |
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| CUSTOMER'S FEEDBACK | bokkie312 | Time and Date | 15:43:37 | Wed 8 Feb 12 |
| Over the Moon: I have received a personal email from ABSA indicating that my gratitude will be conveyed to the relevant staff. | |||
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