Absa Compliment
 SUPPLIER |
Absa |
 INDUSTRY |
Banking |
| BRANCH / AREA | JHB | COUNTRY | South Africa |
| TIME / DATE | 13:21 Thu 2 Feb | PERSON RESPONSIBLE | SAMANTHA LAWRENCE AND... |
| CUSTOMER | walter01 | View all reports by user |
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| NATURE | DEATH CLAIM PAY-OUT |
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| INCIDENT | Thu 2 Feb | ||
| HEADLINE | ABSA IS THE WORST BANK IN SA |
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MY MY BROTHER A MEMBER OF THE PRIVATE SECURITY SECTOR PROF. FUND THAT IS ADMINISTERED BY ABSA CONSULTANTS AND ACTUARIES PASSED AWAY ON 16TH MARCH 2011, HIS 3 MINOR CHILDREN AND FANCE STILL CAN'T BELIEVE HE IS GONE. HE WAS 35 YEARS OLD. WE ARE STRUGGELING TO GET HIS DEATH CLAIM PAID OUT EVER SINCE. EVERYTIME WE FORWARD E-MAILS OR PHONE ABSA THEY HAVE A DIFFERENT REASON FOR NOT LOGGING THE CLAIM. THE LATEST E-MAIL WAS THAT THE TRUSTEES WILL MEET ON 24/01/2012. THIS MEETING WAS CANCLED AND THEY WILL MEET 01/02/2012, WE FOUND OUT TODAY THIS MEETING WAS CANCLED YET AGAIN. THIS IS GOING ON FOR ALOMST A YEAR NOW? WE ARE CURRENTLY DEALING WITH SAMANTHA LAWRENCE (011)702 5055 AND BEEN SEND FROM PILLAR TO POST. ABSA IS QUICK TO TAKE YOUR MONEY BUT TO PAY OUT A CLAIM IS A MAJOR PROBLEM. MY FATHER IN LAW HAD A SIMILAR PROBLEM ALSO WITH ABSA, WHY DOES THIS NOT SUPPRICE ME!!! IF I CAN GIVE ANY ONE ADVICE IT WILL BE TO RE-THINK AND CHANGE ANY INVERSTMENTS OR DEALINGS WITH THIS BANK. THEY ARE THE PITS, TO SAY THE LEAST. |
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| SUPPLIER'S RESPONSE | Absa | Time and Date | 15:42:03 | Thu 2 Feb 12 |
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Hello walter01, Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Daphne Le grange Group Customer Care Absa Bank Ltd |
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| UPDATED RESPONSE | Absa | Time and Date | 15:43:33 | Thu 2 Feb 12 |
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Hello walter01, Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Daphne Le grange Group Customer Care Absa Bank Ltd |
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| CUSTOMER'S FEEDBACK | walter01 | Time and Date | 14:42:34 | Wed 8 Feb 12 |
| Utterly Disgusted: As u can see ABSA send out an automated response, and you don't hear nor see anything from them,now we are another week down the road THIS IS PROOF OF HOW PATHETIC THIS BANK IS!!!!! | |||
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