Absa Complaint

SUPPLIER	Absa	INDUSTRY	Banking
BRANCH / AREA	Rustenburg	COUNTRY	South Africa
TIME / DATE	22:10 Wed 8 Feb	PERSON RESPONSIBLE	Loan Department
CUSTOMER	vickymax1502	View all reports by user	0 1
PROBLEM	Feedback / Response	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Tue 7 Feb
HEADLINE	Service Deliver
I have had a pending application for a loan which was approved in December already even after having submitted all the required documents to date, I still haven't heard anything to date. I'm am constantly been asked for document only after I have sat on there call centre lines for hours. Add a new Absa Report Inappropriate report?
SUPPLIER'S RESPONSE	Absa	Time and Date	11:11:44 \| Thu 9 Feb 12
Hello vickymax1502, Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Daphne Le grange Group Customer Care Absa Bank Ltd

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