Absa Complaint
 SUPPLIER |
Absa |
 INDUSTRY |
Banking |
| BRANCH / AREA | cellphone banking | COUNTRY | South Africa |
| TIME / DATE | 18:49 Tue 7 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | gideon78 | View all reports by user |
 0
7
|
| PROBLEM | Passing the Buck |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Tue 7 Feb | ||
| HEADLINE | cellphone banking still not working |
||
|
After almost 4 months of trying to get answers, still nothing. I have tried to connect to cellphone banking with my wife's phone and my phone and still I can not connect. It seems ABSA is dragging its feet. Meanwhile next month ABSA is pushing up prices of their cellphone banking and the product does not work. I can connect via vodata, however the hidden costs involved using that system and not being told about them, makes me say I do not want to use this system. Especially when I connect via wireless I pay nothing to surf the net. When is ABSA going to create an APP for smartphones? BTW I was charged telephone banking charges when I reported an incident when a cash acceptor took my money, I want a refund on those charges. I await your generic response as usual |
|||
| SUPPLIER'S RESPONSE | Absa | Time and Date | 10:26:27 | Wed 8 Feb 12 |
|
Hello gideon78, Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Rezona Louw Group Customer Care Absa Bank Ltd |
|||
Relevant content (Last 5 Passing the Buck Problems)
 |
|||
|
|
|||
|
|
(( • )) Supplier's response | ||
|
|
|||
|
|
Facebook Application
