Absa Complaint
 SUPPLIER |
Absa |
 INDUSTRY |
Banking |
| BRANCH / AREA | All branches | COUNTRY | South Africa |
| TIME / DATE | 12:22 Wed 8 Feb | PERSON RESPONSIBLE | Cellphone Banking dep... |
| CUSTOMER | Kellya13 | View all reports by user |
 0
1
|
| PROBLEM | Billing / Accounts |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Tue 7 Feb | ||
| HEADLINE | Cellphone Banking problem |
||
| It is not a problem with the branches in particular. It is with regards to the cell phone banking. I have a Blackberry and have been trying for the last 4 months to do cash transfers from my account to other peoples accounts and everything is fine and I am able to do all the steps but when i get to the final step where i click to do the transfer, it logs me out. I finally gave up and went into the bank and i spoke to a lady over the phone in the cellphone banking department and found out this is a problem with ABSA and Blackberry BIS. She then told me that it has been a problem for 6 MONTHS!!!! How can no one have fixed the problem by now? I got cellphone banking to avoid going into the bank. Im just wondering why no one has fixed the problem as yet. | |||
| SUPPLIER'S RESPONSE | Absa | Time and Date | 14:54:17 | Fri 10 Feb 12 |
|
Hello Kellya13, Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Pamela Dimo Group Customer Care Absa Bank Ltd |
|||
Relevant content (Last 5 Billing / Accounts Problems)
 |
|||
 |
|||
|
|
|||
|
|
|||
|
|
Facebook Application
