Absa Complaint
Absa |
Banking | ||
| BRANCH / AREA | Legal department | COUNTRY | South Africa |
| TIME / DATE | 10:36 Wed 8 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | MartinSchoeman | View all reports by user |
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| PROBLEM | Feedback / Response |
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| INCIDENT | Wed 8 Feb | ||
| HEADLINE | ABSA bank legal department |
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I have tried to get hold of someone at ABSA for the past 2 weeks, and every time i had to leave a message, and they will phone me back in 48 hours. Now my last time I phoned before this morning (when we were in the middle of the conversation I got cut off, AGAIN!!!!!!) , before it was 96 hours and still nobody got back to me. I had an arranged settlement and during that time they handed me over to Attorneys, so now they are waiting for my feedback but i cant give them any because I cant get hold of someone regarding this case. How do I approach this? Can someone at any ABSA in South Africa call me back? Please this is very URGENT!!! |
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| SUPPLIER'S RESPONSE | Absa | Time and Date | 15:18:23 | Wed 8 Feb 12 |
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Hello MartinSchoeman, Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Vanessa Crowe Group Customer Care Absa Bank Ltd |
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Relevant content (Last 5 Feedback / Response Problems)
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23:27:32 Wed 16 May 12
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