Absa Complaint

SUPPLIER	Absa	INDUSTRY	Banking
BRANCH / AREA	Kempton Park	COUNTRY	South Africa
TIME / DATE	13:07 Wed 8 Feb	PERSON RESPONSIBLE	M A Mashiane
CUSTOMER	HMash	View all reports by user	0 1
PROBLEM	Rejection of my insura...	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Wed 8 Feb
HEADLINE	A house which was built by ABSA
I bought a house which was built by ABSA. The house is leaking everywhere and damaging ceilings and interior. upon filing a claim, the bank send it's own assessors who claim that the house was not taken care off. This house was not sealed on the roof from the beginning. They have just sent me a letter of rejection to my claim and are asking me for my response. I have been paying insurance to this company without failure and this is the kind of service I am getting! How can I damage a roof and not take care of it if it was not properly installed? This company must be exposed. Add a new Absa Report Inappropriate report?
SUPPLIER'S RESPONSE	Absa	Time and Date	15:57:12 \| Wed 8 Feb 12
Hello HMash, Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Daphne Le grange Group Customer Care Absa Bank Ltd