Absa Conversion
 SUPPLIER |
Absa |
 INDUSTRY |
Banking |
| BRANCH / AREA | SA | COUNTRY | South Africa |
| TIME / DATE | 16:18 Mon 30 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | MellieM | View all reports by user |
 2
 0
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| PROBLEM | Bad Attitude |
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| INCIDENT | Mon 30 Jan | ||
| HEADLINE | PLEASE JUST CLOSE MY ACCOUNT! PAID UP IN OCT 2011! |
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| What does one have to do to close a Virgin credit card account that was handed over and paid up? I have called many numbers at ABSA and RL Daly and NO ONE can assist? I am unable to apply for anything through ABSA until you have closed this account - after this experience i think i should really go elsewhere. PLEASE JUST CLOSE THIS ACCOUNT ALEADY!!! | |||
| SUPPLIER'S RESPONSE | Absa | Time and Date | 09:47:17 | Tue 31 Jan 12 |
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Hello MellieM, Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Pravesh Bejay Group Customer Care Absa Bank Ltd |
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| CUSTOMER'S FEEDBACK | MellieM | Time and Date | 08:51:04 | Thu 2 Feb 12 |
| Quite Impressed: Thank you for responding quickly and very professionally! It's a shame it took this report to finally get some service. Thank you Hello Peter! | |||
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