Absa Conversion

SUPPLIER	Absa	INDUSTRY	Banking
BRANCH / AREA	online	COUNTRY	South Africa
TIME / DATE	10:21 Mon 16 Jan	PERSON RESPONSIBLE
CUSTOMER	steven1987	View all reports by user	1 2
PROBLEM	Feedback / Response	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Mon 16 Jan
HEADLINE	NO RESPONSE
I filled out an online application for vehicle finance and was prompted that I would be contacted shortly to explain the next steps and approval process. That was on Thursday 12/01/12, it is now Monday and still no response. How does ABSA define "SHORTLY"??? Add a new Absa Report Inappropriate report?
SUPPLIER'S RESPONSE	Absa	Time and Date	10:50:59 \| Mon 16 Jan 12
Hello steven1987, Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Richard Gardner Group Customer Care Absa Bank Ltd
CUSTOMER'S FEEDBACK	steven1987	Time and Date	07:14:45 \| Thu 19 Jan 12
Quite Impressed: Richard handled the matter very fast and my application was finalised the same day. Thank you

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