Absa Conversion

SUPPLIER	Absa	INDUSTRY	Banking
BRANCH / AREA	Rivonia Branch	COUNTRY	South Africa
TIME / DATE	10:38 Tue 17 Jan	PERSON RESPONSIBLE
CUSTOMER	Emeld	View all reports by user	1 0
PROBLEM	FICA Docs NOT captured...	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Tue 25 Oct
HEADLINE	FICA Query
I've now submitted FICA documents twice last year & i've again received a letter from ABSA saying i have not done so. Second time i submitted my documents at ABSA RIVONIA Branch late last year but East Rand mall Brand say the information was not captured by Rivonia Brand & they were not notified at all. Please follow this up with the Rivonia branch because they definately have my documents: ID Copy & Proof of residence. Thanks, EM Add a new Absa Report Inappropriate report?
SUPPLIER'S RESPONSE	Absa	Time and Date	11:29:32 \| Tue 17 Jan 12
Hello Emeld@, Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Richard Gardner Group Customer Care Absa Bank Ltd
CUSTOMER'S FEEDBACK	Emeld	Time and Date	10:58:09 \| Wed 1 Feb 12
Quite Impressed: FICA saga finally sorted. Thank you ABSA