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 8ta Complaint

SUPPLIER

8ta

INDUSTRY Telecommunications
BRANCH / AREA South Africa COUNTRY South Africa
TIME / DATE 08:28 Sat 4 Feb PERSON RESPONSIBLE
CUSTOMER masekos View all reports by user
PROBLEM

Billing / Accounts

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INCIDENT Sat 4 Feb
HEADLINE

Bad Service

My cellphone was suspended 5 days after 8ta debited my account and they are struggling to reopen the line they keep on saying tomorrow and I have emailed them bank statement and my friend also have the same problem and its been 4 weeks now. Today I am told that nudebt debit order takes time to reflect and who's problem is this? I am running a company and I have to rely on a prepaid phone (Case: 678968)
SUPPLIER'S RESPONSE 8ta Time and Date 17:33:50 | Sat 4 Feb 12
Hello maseko@motsamayi,


We certainly understand and acknowledge why you wanted to bring this matter to our attention.

Please be assured that we have escalated your query to the correct department and feedback will be provided soon.

Your reference number is 678968.

Regards,
8ta Social Media

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