3mobile Complaint
3mobile |
Other | ||
| BRANCH / AREA | unknown | COUNTRY | South Africa |
| TIME / DATE | 08:52 Mon 12 Dec | PERSON RESPONSIBLE | |
| CUSTOMER | vanip | View all reports by user |
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Mon 12 Dec | ||
| HEADLINE | R199.00 DEDUCTED OF MY ACCOUNT |
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| I have had an amount of R199.00 deducted off my account which I did not authorise. I need to be reimbursed this amount,. | |||
| SUPPLIER'S RESPONSE | 3mobile | Time and Date | 08:59:13 | Mon 12 Dec 11 |
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Hello vanip, Thank you for your enquiry a Supervisor will be in contact with you shortly. Regards 3Mobile t/a Extreme Lifestyle |
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| UPDATED RESPONSE | 3mobile | Time and Date | 09:31:56 | Mon 12 Dec 11 |
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Hello vanip, This response serves as confirmation that as per our telephinc converstaion with you this am, we have requested for the delivery of your membership card. Your query has now been resolved and closed, your ref no. EM-614596-1. Thanking you for your time and patience. Kind Regards, 3Mobile Team T/A Extreme Lifetsyle |
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