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 3mobile Complaint

SUPPLIER

3mobile

INDUSTRY Other
BRANCH / AREA unknown COUNTRY South Africa
TIME / DATE 08:52 Mon 12 Dec PERSON RESPONSIBLE
CUSTOMER vanip View all reports by user
PROBLEM

Billing / Accounts

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INCIDENT Mon 12 Dec
HEADLINE

R199.00 DEDUCTED OF MY ACCOUNT

I have had an amount of R199.00 deducted off my account which I did not authorise. I need to be reimbursed this amount,.
SUPPLIER'S RESPONSE 3mobile Time and Date 08:59:13 | Mon 12 Dec 11
Hello vanip,

Thank you for your enquiry a Supervisor will be in contact with you shortly.

Regards
3Mobile t/a Extreme Lifestyle
UPDATED RESPONSE 3mobile Time and Date 09:31:56 | Mon 12 Dec 11
Hello vanip,

This response serves as confirmation that as per our telephinc converstaion with you this am, we have requested for the delivery of your membership card.

Your query has now been resolved and closed, your ref no. EM-614596-1.

Thanking you for your time and patience.


Kind Regards,
3Mobile Team T/A Extreme Lifetsyle

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