3mobile Complaint
 SUPPLIER |
3mobile |
 INDUSTRY |
Other |
| BRANCH / AREA | pretoria | COUNTRY | South Africa |
| TIME / DATE | 13:29 Fri 2 Dec | PERSON RESPONSIBLE | Morne Alberts |
| CUSTOMER | traycool | View all reports by user |
 0
1
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Fri 2 Dec | ||
| HEADLINE | PLEASE CANCELL THE UNAUTHORISED DEDUCTION OF R199- |
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| PLEASE CANCELL THE UNAUTHORISED DEDUCTION OF R199-00 FROM MY ACCOUNT | |||
| SUPPLIER'S RESPONSE | 3mobile | Time and Date | 13:45:34 | Fri 2 Dec 11 |
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Hello traycool, We sincerely apologize for the inconvenience caused to you. Kindly note that a Supervisor will contact you in order to resolve and close. Kind Regards, 3Mobile Team T/A Extreme Lifestyle |
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| UPDATED RESPONSE | 3mobile | Time and Date | 10:22:58 | Mon 12 Dec 11 |
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Hello traycool, This response serves as confirmation that your query has been resolved and closed. On the 02/12/2011 you was contacted and explained the benefits of the memership and chose to remain on the programme, your username and password have been supplied to you. Your Ref. no. EM-1003485-1 Thanking you for your time and patience. Kind Regards, 3Mobile Team T/A Extreme Lifestyle |
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