3mobile Complaint
3mobile |
Other | ||
| BRANCH / AREA | unknown | COUNTRY | South Africa |
| TIME / DATE | 14:09 Wed 2 Nov | PERSON RESPONSIBLE | unknown |
| CUSTOMER | WernerVluys25 | View all reports by user |
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Tue 1 Nov | ||
| HEADLINE | Deducting R199 from my account? |
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| On the 01 of Nov 2011, I saw a deduction in my account of R199 for a EXTL 3MOBILE, I don't know about it I don't get anything from them, I just want it canceled as soon as possible, because I am not going to pay R199 for nothing every month! How can I get hold of EXTL 3MOBILE to cancel my fake account or whatever? | |||
| SUPPLIER'S RESPONSE | 3mobile | Time and Date | 14:32:16 | Wed 2 Nov 11 |
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Hello WernerVluys25, We sincerely apologize for the inconvenience caused to you with regards to this matter. Kindly note that a supervisor will contact you shortly in order to resolve and close your query. Thanking you for your time and patience. Warm Regards, 3Mobile Team T/A Extreme Lifestyle |
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