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 3mobile Complaint

SUPPLIER

3mobile

INDUSTRY Other
BRANCH / AREA Johannesburg COUNTRY South Africa
TIME / DATE 08:17 Tue 22 Nov PERSON RESPONSIBLE
CUSTOMER chastry View all reports by user
PROBLEM

Billing / Accounts

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INCIDENT Tue 22 Nov
HEADLINE

Debitting my account with R199.00

What are these people doing? Paying for nothing !!! What good have I gotten being a part of the so called extreme lifestyle - the only ones having an extreme lifestyle are the people ******** money from aothers
SUPPLIER'S RESPONSE 3mobile Time and Date 08:40:47 | Tue 22 Nov 11
Hello chastry,

We sincerely apologize for the inconvenience caused to you.

Kindly note that a Supervisor will contact you asap in order to resolve and close.

Kind Regards,
3Mobile Team T/A Extreme Lifestyle
UPDATED RESPONSE 3mobile Time and Date 13:42:35 | Mon 28 Nov 11
Hello chastry,

This response serves as confirmation that your query has been resolved.

You have been refunded R199.00 on the 24.11.11, you will be contacted a.s.a.p with regards to your bank charges and your query will be closed effectively.

Your Ref. No. EM-958398-1


Kind Regards,
3Mobile Team T/A Extreme Lifestyle
CUSTOMER'S FEEDBACK chastry Time and Date 14:04:10 | Mon 28 Nov 11
Not Impressed: I just won't ever want to do business with them

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