3mobile Complaint
3mobile |
Other | ||
| BRANCH / AREA | Johannesburg | COUNTRY | South Africa |
| TIME / DATE | 08:17 Tue 22 Nov | PERSON RESPONSIBLE | |
| CUSTOMER | chastry | View all reports by user |
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Tue 22 Nov | ||
| HEADLINE | Debitting my account with R199.00 |
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| What are these people doing? Paying for nothing !!! What good have I gotten being a part of the so called extreme lifestyle - the only ones having an extreme lifestyle are the people ******** money from aothers | |||
| SUPPLIER'S RESPONSE | 3mobile | Time and Date | 08:40:47 | Tue 22 Nov 11 |
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Hello chastry, We sincerely apologize for the inconvenience caused to you. Kindly note that a Supervisor will contact you asap in order to resolve and close. Kind Regards, 3Mobile Team T/A Extreme Lifestyle |
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| UPDATED RESPONSE | 3mobile | Time and Date | 13:42:35 | Mon 28 Nov 11 |
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Hello chastry, This response serves as confirmation that your query has been resolved. You have been refunded R199.00 on the 24.11.11, you will be contacted a.s.a.p with regards to your bank charges and your query will be closed effectively. Your Ref. No. EM-958398-1 Kind Regards, 3Mobile Team T/A Extreme Lifestyle |
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| CUSTOMER'S FEEDBACK | chastry | Time and Date | 14:04:10 | Mon 28 Nov 11 |
| Not Impressed: I just won't ever want to do business with them | |||
Relevant content (Last 5 Billing / Accounts Problems)
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