3mobile Complaint
 SUPPLIER |
3mobile |
 INDUSTRY |
Other |
| BRANCH / AREA | Potchefstroom | COUNTRY | South Africa |
| TIME / DATE | 10:52 Mon 3 Oct | PERSON RESPONSIBLE | |
| CUSTOMER | corlia10 | View all reports by user |
 0
2
|
| PROBLEM | Billing / Accounts |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Mon 3 Oct | ||
| HEADLINE | debitorder |
||
|
EXTL 3MOBILE amount of R199 has been charged to my account on 2011/09/30 ACB DEBIET:EKSTRNE VEREFFEN ( 25,00 ) -199 EXTL 3MOBILE. I want the money to be written back please, I do not know what this is for and I didn't give permission. Thanks, Corlia de Beer 083 232 4862 [Email Removed] Absa 4055823243 |
|||
| SUPPLIER'S RESPONSE | 3mobile | Time and Date | 11:18:48 | Mon 3 Oct 11 |
|
Hello corlia10, We sincerely apologize for the inconvenience caused to you with regards to this matter. Please note that we have cancelled off the club membership for you and we have requested for an urgent call recording in order to ascertain what was discussed between the sales consult and yourself, based on this feedback we will give you a final resolution on your refund. Your Ref. no. EM-503091-1, thanking you in advance for your time and patience. Kind Regards, 3Mobile Team |
|||
Relevant content (Last 5 Billing / Accounts Problems)
 |
|||
 |
|||
|
|
|||
|
|
|||
|
|
Facebook Application
