3mobile Complaint

SUPPLIER	3mobile	INDUSTRY	Other
BRANCH / AREA	capetown	COUNTRY	South Africa
TIME / DATE	16:32 Tue 30 Aug	PERSON RESPONSIBLE
CUSTOMER	shamiphil	View all reports by user	0 2
PROBLEM	cancellation	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Tue 30 Aug
HEADLINE	cancelled,still deducting
about last year i cancelled threw hellopeter.com my 3 mobile account.this morning i saw they deducted again R199 from my account.i dont know this is happenig but i want a refund please.everybody seems to have the same problem with 3mobile Add a new 3mobile Report Inappropriate report?
SUPPLIER'S RESPONSE	3mobile	Time and Date	09:43:44 \| Thu 1 Sep 11
Hello shamiphil, We sincerely apologize for the inconvenience caused to you with regards to this matter. As per our system we can confirm that you have cancelled off this membership on the 06/06/2011, we are currently confirming with our Finance Department regarding your claim mentioned above. We will resolve and close your query by C.O.B. today, your reference. EM-300465-1. Thanking you for your time and patience. Kind Regards, 3Mobile Team T/A Extreme Lifestyle

Back

Relevant content (Last 5 Cancellation Problems)

Cashreturns Don't want to cancel my contract!	12:25:04 Thu 10 May 12 by: andredk	(( • )) Supplier's response
Planet Fitness Gym cancellation	13:09:24 Wed 18 Apr 12 by: proza81	(( • )) Supplier's response
Big Boy Scooters Refund still waiting for transfer of my ...	08:23:32 Tue 3 Apr 12 by: johankoe
Cartrack Not actioning request for cancellation	11:26:08 Fri 23 Mar 12 by: vaniel	(( • )) Supplier's response
Amazing Vouchers Disputing to cancel	13:13:31 Thu 15 Mar 12 by: kesenogile	(( • )) Updated response