3mobile Conversion
3mobile |
Other | ||
| BRANCH / AREA | Middelburg MP | COUNTRY | South Africa |
| TIME / DATE | 07:27 Tue 8 Nov | PERSON RESPONSIBLE | |
| CUSTOMER | Johannel6673 | View all reports by user |
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Tue 1 Nov | ||
| HEADLINE | R199 - deduction ???? |
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These people just deducted the above mentioned amount from my account ?? I did not authorise nor did I sign up anything with these people ?? I want my money back !!! |
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| SUPPLIER'S RESPONSE | 3mobile | Time and Date | 08:48:27 | Tue 8 Nov 11 |
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Hello Johannel6673, We sincerely apologize for the inconvenience caused to you. Please note that a Supervisor will call you asap in order to resolve and close. Kind Regards, 3Mobile Team T/A Extreme Lifestyle |
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| UPDATED RESPONSE | 3mobile | Time and Date | 13:30:44 | Mon 28 Nov 11 |
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Hello Johannel6673, This response serves as confirmation that your query has been effectively resolved and closed. You have received a refund on the 16.11.2011, your Ref. No. EM-52572-1 Kind Regards, 3Mobile Team T/A Extreme Lifestyle |
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| CUSTOMER'S FEEDBACK | Johannel6673 | Time and Date | 15:22:02 | Mon 28 Nov 11 |
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Quite Impressed:
Hello Johannel6673, This response serves as confirmation that your query has been effectively resolved and closed. You have received a refund on the 16.11.2011, your Ref. No. EM-52572-1 Kind Regards, 3Mobile Team T/A Extreme Lifestyle Thank you !! |
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