Hello

book peter | home

1time Airline - Customer Feedback and Analysis

Shown below are the statistics for 1time Airline based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment ddddd (64) 18%
Complaint (284) 82%
Customer Compliment Complaint
1. BRANGP03
2. shelg30
3. Yuvek02
4. calendar02
5. samm11
Customer Feedback to Supplier Responses (last 12 months): 90 reports
Chart
Over the moon Over the moon (4) 4%
Quite Impressed Quite Impressed (9) 10%
Indifferent Indifferent (12) 13%
Not Impressed Not Impressed (14) 16%
Utterly Disgusted Utterly Disgusted (51) 57%
Nature of complaints (last 12 months): 284 reports - 1time Airline
Bad Attitude (50) 18% Bad Attitude
Billing/Accounts (20) 7% Billing/Accounts
Booking Query (29) 10% Booking Query
Breach of Contract (7) 2% Breach of Contract
Call Centre!! (5) 2% Call Centre!!
Damaged Goods (19) 7% Damaged Goods
Feedback/Response (18) 6% Feedback/Response
Hygiene (3) 1% Hygiene
Late/No Delivery (26) 9% Late/No Delivery
Chart
Other Other (96) 34%
Out of Stock Out of Stock (1) 0%
Passing the Buck Passing the Buck (6) 2%
Pricing/Barcodes Pricing/Barcodes (4) 1%
Nature of complaints (last 12 months): 2400 reports - Air Travel Industry Analysis
Bad Attitude (312) 13% Bad Attitude
Billing/Accounts (152) 6% Billing/Accounts
Booking Query (223) 9% Booking Query
Breach of Contract (89) 4% Breach of Contract
Call Centre!! (104) 4% Call Centre!!
Damaged Goods (60) 3% Damaged Goods
Expiry Date (6) 0% Expiry Date
Feedback/Response (144) 6% Feedback/Response
Hygiene (11) 0% Hygiene
Chart
Late/No Delivery Late/No Delivery (168) 7%
Other Other (1026) 43%
Out of Stock Out of Stock (3) 0%
Passing the Buck Passing the Buck (48) 2%
Pricing/Barcodes Pricing/Barcodes (39) 2%
Repairs/Servicing Repairs/Servicing (10) 0%
Spam Spam (5) 0%

Please note: All Reports & Stats fall away after 12 months

 
Afrihost
Copyright 2010 Hellopeter.com. All rights reserved.  Proudly hosted by Afrihost.com - Personal Web Hosting & Domain Registration