1time Airline Compliment
 SUPPLIER |
1time Airline |
 INDUSTRY |
Air Travel |
| BRANCH / AREA | Durban and Johannesburg | COUNTRY | South Africa |
| TIME / DATE | 14:57 Wed 8 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | Bugwandin | View all reports by user |
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| NATURE | Going the Extra Mile |
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| INCIDENT | Wed 8 Feb | ||
| HEADLINE | Great service |
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| i flew from Durban to Johannesburg on Friday 3/02/2012 at 13:20 and returned on Sunday 5/02/2012 at 17:10. The flights were on time, actually both arrived ahead of schedule and the inflight service was excellent. The check in was smooth and there were no problems with luggage. Great service! Keep it up! | |||
| SUPPLIER'S RESPONSE | 1time Airline | Time and Date | 09:46:13 | Thu 9 Feb 12 |
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Hello Bugwandin, Thank you for your great feedback. We are extremely happy to note that your entire in flight experience with us, has been a good one. We always wish to have enjoyable flights for the benefit of our passenger and are thankful to our wonderful team for always going the extra mile in achieving excellent service. Customer care is of great importance to us at 1time and we always strive to continuously improve on all standards of service delivery and to set the bar for low cost travel in South Africa. We look forward to welcoming you back onboard very soon. Your partner in travel 1time |
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